Marshall County Job Description

Revenue Office Supervisor

Department: Revenue Job Code: 107

Reports To: Chief Revenue Clerk DOT Reference: 188.137-010, 188.167-014

Date: November 2007

FSLA: Non-Exempt

Summary

Oversee office operations which involves oversight of clerks engaged in locating and assessing property, collecting property taxes, registering of manufactured homes and assessing and collecting ad valorem taxes. Coordinate training new employees to assure that they are trained in all phases of work. Perform spot check of work for quality assurance purposes. May fill in for clerks as needed. Balance collections. Distribute ad valorem money collected to the agencies in accordance with the law. Assist mortgage companies in identifying property, and reconcile payments from mortgage companies made by tape.

Essential Job Functions

A. Oversee Revenue Clerks engaged in assessing and collecting property taxes, assessing and registraton of manufactured homes, collection of ad valorem taxes on manufactured housing, and responding to questions

1. Plan, organize, and coordinate the work of revenue clerks

2. Assist the staff by answering questions and handling unusual or difficult situations

3. Perform spot checks to assure the quality of the work of the staff

4. Participate in pre-employment interviews and make hiring recommendations

5. Interpret and apply personnel policies, departmental policies, and other relevant policies

and procedures

6. Review time and leave reports for assigned staff

7. Oversee and participate in staff training and development

8. Prepare and review performance appraisal and discuss with subordinates

9. Counsel employees regarding job performance and document in accordance with

established procedures

10. Recommend disciplinary action as needed

B. Assist with overall office operation

1. File claims for taxes in bankruptcy situations

2. Prepare news releases

3. Perform annual inventory of office equipment

4. Assist in attempting to collect delinquent taxes by locating property owners and requesting payment

5. Balance cash drawers

6. Make deposits of receipts for the office

7. Prepare correspondence to property owners, attorneys, mortgage companies, and the public, responding to miscellaneous questions, checks written with insufficient funds, or other unusual situations

8. Assist with land sale by keeping list of properties to be sold current, and recording

information during the sale

C. Send bills for taxes, reconcile payments, prepare distribution report and distribute money to agencies

1. Assure that tax bills are sent to mortgage companies

3. Coordinate mailing of tax notices to property owners

4. Distribute ad valorem funds to appropriate agencies by calculating the amount due and preparing checks

5. Reconcile martgage company payments received by tape

Knowledge, Skills, and Abilities

1. Knowledge of The Code of Alabama as it pertains to assessment of taxes on real estate, manufactured homes, and business personal property, and tax collection

2. Knowledge of the principles of management and supervision

3. Knowledge of the departmental and personnel policies and procedures

4. Knowledge of Business English, spelling and arithmetic

5. Knowledge of modern office practices, procedures and equipment

6. Ability to read and understand written instructions, directives, manuals, laws, and regulations

7. Ability to provide guidance and instruction to new employees, mortgage companies, and the public

8. Ability to balance money collected on a daily basis

9. Ability to communicate with subordinates, peers, and the general public in a polite manner

10. Ability to establish and maintain effective working relationships with other employee and the public

11. Ability to locate property using tax maps, and descriptions in order to assist subordinates and the public

12. Ability to train subordinates

13. Ability to use sound judgment to make decisions within scope of authority

Minimum Qualifications

High school diploma or G. E. D. certificate plus 5 years of experience working in a public office engaged in assessing and collecting property taxes, or an equivalent combination of education and experience.

This job description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.